Accessibility

Accessibility Statement for Loro Piana official e-commerce

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Accessibility Statement for Loro Piana official e-commerce

This is an accessibility statement from Loro Piana S.p.A. official e-commerce (www.loropiana.com).


 

Measures to support accessibility

Loro Piana S.p.A. takes the following measures to ensure accessibility of Loro Piana official e-commerce:

  • • Provide continual accessibility training for our staff.
  • • Assign clear accessibility goals and responsibilities.


 

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Loro Piana official e-commerce should be compliant with WCAG 2.1 level A, and AA. 

Loro Piana official e-commerce is partially conformant with WCAG 2.1 (level A, and AA), the regulatory EN 301-549 European standard for digital accessibility, and current local laws.  

Partially conformant means that some parts of the content do not fully conform to the accessibility standard. Please refer to the section below “Limitations and Alternatives” for details.


 

Feedback

We welcome your feedback on the accessibility of Loro Piana official e-commerce. Please let us know if you encounter accessibility barriers on Loro Piana official e-commerce:

We try to respond to feedback within 7 business days.


 

Compatibility with browsers and assistive technology

Loro Piana official e-commerce is designed to be compatible with the following assistive technologies:

  • • Apple Safari, Voiceover, and iOS
  • • Google Chrome, NVDA, and Windows


 

Technical specifications

Accessibility of Loro Piana official e-commerce relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • • HTML
  • • WAI-ARIA
  • • CSS
  • • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.


 

Limitations and alternatives

Despite our best efforts to ensure accessibility of Loro Piana official e-commerce , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Loro Piana official e-commerce:

  1. 1. Alternative text for image banners (WCAG 1.1.1 Non-text content): In the home page the image banners may not have a compriensive alternative text because The alternative texts are not provided. We are implementing this activity in our content production process. Please contact the accessibility point of contact if you encounter an issue .
  2. 2. The header has active elements with the same ID attribute (WCAG 4.1.1 Parsing): The menu entries and the service bar buttons in the header, have not an unique ID attribute because There are two HTML structure of header, one for mobile and one for desktop. The two are always present during the navigation. The issue is planned to be fixed. Please contact the accessibility point of contact if you encounter an issue .
  3. 3. The links into the footer and the header could not have comprehensible aria label (WCAG 2.4.4 Link Purpose in context, 4.1.2 Name, role, value): The links into the header and the footer could not be understandable using screen readers or other assistive technologies because The aria label don't explain properly the purpose of the specific link or in some cases the aria label is not present. We are reviewing all the aria labels and in case is not present, we are going to add it. Please contact the accessibility point of contact if you encounter an issue .


 

Assessment approach

Loro Piana S.p.A. assessed the accessibility of Loro Piana official e-commerce by the following approaches:

  • • Self-evaluation
  • • External evaluation

 

Date

This statement was created on 25 March 2024

Accessibility Statement for Loro Piana Traceability Web Application

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Accessibility Statement for Loro Piana Traceability Web Application.

Accessibility Statement for Loro Piana Traceability Web Application
This is an accessibility statement from Loro Piana S.p.A. for the Loro Piana Traceability Web Application (https://productinfo.loropiana.com/traceability).
Measures to support accessibility
Loro Piana S.p.A. takes the following measures to ensure accessibility of Loro Piana Traceability Web Application:

• Provide continual accessibility training for our staff.
• Assign clear accessibility goals and responsibilities.

Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Loro Piana Traceability Web Application should be compliant with WCAG 2.1 level A, and AA.

Loro Piana Traceability Web Application is partially conformant with WCAG 2.1 (level A, and AA), the regulatory EN 301-549 European standard for digital accessibility, and current local laws.  

Partially conformant means that some parts of the content do not fully conform to the accessibility standard. Please refer to the section below “Limitations and Alternatives” for details.


Feedback
We welcome your feedback on the accessibility of Loro Piana Traceability Web Application. Please let us know if you encounter accessibility barriers on Loro Piana Traceability Web Application:

• E-mail: accessibility@loropiana.com
We try to respond to feedback within 7 business days.


Compatibility with browsers and assistive technology
Loro Piana Traceability Web Application is designed to be compatible with the following assistive technologies:

• Apple Safari, Voiceover, and iOS

Technical specifications
Accessibility of Loro Piana Traceability Web Application relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript
These technologies are relied upon for conformance with the accessibility standards used.


Limitations and alternatives
Despite our best efforts to ensure accessibility of Loro Piana Traceability Web Application, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Loro Piana Traceability Web Application:

1. The focus is not moved into the revealed content (WCAG 2.4.3 Focus Order – Level A): When opening the overlay layer of the product passport, registration, login, password change and registration confirmation, the focus is not brought to the component, but moves to the close button. The issue is planned to be fixed. Please contact the accessibility point of contact if you encounter an issue.
 

2. The keyboard navigation continues to components that are not active in the page (WCAG 2.1.1 Keyboard - Level A): When navigating the product detail page via keyboard, navigation continues within the menu despite not having been activated. The issue is planned to be fixed. Please contact the accessibility point of contact if you encounter an issue.
 

3. Color is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element (WCAG 1.4.1 Use of Color – Level A): Links and buttons within the web app do not present any feedback on tap and on hover. The colour will not be the only element providing feedback, but adjustments will be implemented to identify the state change on hover (e.g. underlining text). The issue is planned to be fixed. Please contact the accessibility point of contact if you encounter an issue.
 

4. No errors are identified in Login Account (WCAG 3.3.1 Error Identification - Level A): if the user does not fill in the email and password fields, no errors are presented when clicking on the Login button. The issue is planned to be fixed. Please contact the accessibility point of contact if you encounter an issue.
 

5. An alternative presentation of content should preserve the reading order needed to understand the meaning (1.3.2 Meaningful Sequence - Level A):  In a multi-column table, the linear presentation of the content should flow from the top of a column to the bottom of the column, then to the top of the next column. The presentation of the content is not linear in the Product Passport area. The issue is planned to be fixed. Please contact the accessibility point of contact if you encounter an issue.
 

6. The focus is not always visible (WCAG 2.4.7 Focus Visible – Level AA): During keyboard navigation, some components such as the “Registration confirmation button” do not have a visible focus. The issue is planned to be fixed. Please contact the accessibility point of contact if you encounter an issue.

Assessment approach
Loro Piana S.p.A. assessed the accessibility of Loro Piana Traceability Web Application by the following approaches:

• Self-evaluation
 

Date
This statement was created on 25 March 2024.